FMS Implementation and Recovery
Selection, deployment and rescue of fleet management systems, run around the operating model rather than the go-live date.
The problem
What the operation is seeing
An FMS go-live is not the finish line. Deployments run over budget without reaching steady state — zombie projects — or reach go-live and are then left without an owner — orphan systems. Either way the mine pays for technology it is not using.
Signs this applies to you
- Go-live happened but the site still runs on radio and whiteboards
- Modules licensed years ago and never switched on
- The vendor and the site disagree about whether the system is "working"
- Nobody on site owns the FMS after the project team left
Where it shows up
The losses this service goes after
- Fleet capability
- Tonnes moved
UncodedTime with no valid status or reason
Hours every shift with no valid status, so nobody can say where they went.
TBOS intervention
What we do
- 1
Customer-side assessment
Where the deployment really stands: configuration, infrastructure, integration, adoption and ownership.
- 2
Customer-side advocacy
TBOS works for the mine, not the vendor, and holds the delivery to what the operation needs.
- 3
Recovery or rollout plan
A realistic plan to steady state, including network, change management, training and ownership after go-live.
- 4
Handover to an owner
A named site owner, routines and KPIs so the system does not become an orphan.
Deliverables
What you receive
- Deployment health assessment with a clear status and risks
- Recovery or implementation plan with milestones tied to operating outcomes
- Vendor requirement and acceptance criteria written from the mine's side
- Ownership model, routines and handover documentation
Outcome
What changes, and how it is measured
- A system in steady state, used by the people it was bought for
- Clear ownership after the project team leaves
- Licensed functionality actually delivering value
Not sure this is where your tonnes are going?
The performance review shows which losses matter most at your operation, before you commit to any service.